Help Desk Blogger

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March 13, 2020

Reopen old service request before long vacation

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I was shuffling between old and new service requests occasionally, I was waiting for the time to come for focusing on the dedicated serv...
February 12, 2020

Surprisingly no work after a long time

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I was waiting till the end of the day call with the onsite team to get additional information for the service request and get inputs from ...
January 5, 2020

Expectation for my promotion and salary hike

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At the time of writing this post, I may be just 12 – 36 hours away from getting the most awaited yearly salary hike and promotion for the c...
September 17, 2019

One more irritating opportunity with more escalations

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So, after completing working with one of the most irritating persons in the delivery and the closing out the opportunity, I felt relieved ...
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